Compliance & Legal
Series: Preparing for the Renters' Rights Act — Article 3 of 3
The Compliance Shift: Why Amateur Landlording Is Getting More Expensive

There is a particular type of landlord in England who has made it work for years on goodwill, informality and luck. The letting agreement might be a template downloaded years ago that has never been updated. The deposit might be held in the same account as everyday expenses. Maintenance requests might be handled by a call to a mate who does plumbing. Annual rent conversations happen over a cup of tea.
This model is not unusual — a significant portion of England's private rented stock is owned by individuals with one, two or three properties who have never thought of themselves as running a business. The Renters' Rights Act 2025, which came into force in England on 1 May 2026, has just made that model substantially more expensive to maintain.
This is the final article in our three-part series on the Renters' Rights Act. The previous two articles covered possession rights and the new rent rules. This one steps back and looks at the broader compliance landscape — and what it means operationally for landlords who have not yet treated their property as a business.
The defining shift: The landlord who treats property like a side hobby will feel the pressure first. Not because the Act is punitive toward landlords as a class, but because it sets a consistent standard of conduct that the informal approach was never designed to meet.
The Fine Structure Has Changed
One of the clearest signals that the regulatory environment has shifted is the fine structure for non-compliance. Under the Renters' Rights Act, local authorities have significantly enhanced powers to penalise landlords who breach the new rules — and the amounts are serious enough to matter even for landlords with small portfolios.
| Breach | Maximum Penalty |
|---|---|
| Standard regulatory breach (e.g. failure to use correct Section 13 notice process, serving a fixed-term tenancy, requesting too much rent in advance) | £7,000 |
| Serious offences (e.g. attempting to use an invalid Section 21 notice, harassment, unlawful eviction) | £40,000 |
| Discrimination against tenants with children or in receipt of benefits | Civil enforcement action |
| Failure to serve the Renters' Rights Act Information Sheet to existing tenants by 31 May 2026 | Regulatory breach — up to £7,000 |
These are not theoretical maximums from legislation that is never enforced. Local authorities are being given explicit resources and direction to pursue non-compliance. For a landlord with one or two properties, a £7,000 fine represents a significant portion of a year's rental income.
New Obligations That Require Operational Responses
The compliance requirements of the new Act go beyond understanding the rules. They require operational responses — documented processes, timely actions, written records — that do not happen by accident.
Pet Requests
Tenants now have the right to request a pet in writing. Landlords must respond within 28 days. Refusals must be in writing and based on a reasonable ground. Silence or an informal "no" is not compliant.
Anti-discrimination
Discrimination against applicants with children or who receive housing benefits is now explicitly unlawful. Landlords cannot advertise "no DSS" or "no children." Policies that have long been common practice are now legally prohibited.
Written Tenancy Terms
For all tenancies starting on or after 1 May 2026, landlords must provide a written statement of key tenancy terms before the tenancy begins. This is a legal requirement, not good practice.
Repairs & Response Times
Awaab's Law — currently applying to social housing — will extend to the private sector. This will impose mandatory timescales for addressing hazards including damp and mould. Slow response to maintenance is becoming a legal risk, not just a reputational one.
Rent Increase Process
The Section 13 notice is now the only legal route to increase rent. Annual increases only, two months' notice, prescribed form. Any other mechanism — including tenancy agreement clauses — is unenforceable.
Property Portal (Coming Late 2026)
A national landlord registration database is being introduced. Landlords will be required to register their properties. This will, for the first time, give regulators a comprehensive view of the sector — and a mechanism to identify non-registered landlords.
A Timeline That Is Still Moving
It is worth being clear that 1 May 2026 was the start, not the finish. The compliance burden will increase in phases over the coming years.
1 May 2026 — Now in force
Section 21 abolished. All ASTs converted to periodic tenancies. Section 8 now the only possession route. New rent increase rules. Pet request rights. Anti-discrimination rules. Advance rent cap. Bidding war ban.
31 May 2026 — Deadline now passed
All landlords with existing tenancies were required to serve the official Information Sheet on every named tenant. Those who missed this deadline face regulatory risk.
Late 2026 — National Property Portal
Mandatory registration of all private rented properties in England. Non-registered landlords will be identifiable and in breach.
2027 onwards — Awaab's Law extended to private sector
Strict timescales for addressing damp, mould and serious hazards in all private rented properties in England.
2028 — Private Rented Sector Ombudsman launches
A new non-court dispute resolution service covering all private landlords in England. Membership is expected to be mandatory.
Myths Worth Clearing Up
Myth: "I don't need to worry about the pet rules — I can just refuse all requests."
Reality: Landlords must respond in writing within 28 days and can only refuse on reasonable grounds. Blanket refusals are not compliant. If a tenant escalates an unreasonable refusal — initially to the Ombudsman from 2028, or to a court now — the landlord faces potential liability. Landlords can no longer require tenants to buy pet damage insurance, which increases the practical risk of saying yes. The right approach is to assess each request individually and document the decision.
Myth: "As long as I'm a good landlord, I don't need to worry about paperwork."
Reality: Being a good landlord without documentation is no longer enough. Under Section 8, you need to prove your position in court. Without a complete paper trail — signed agreements, dated maintenance records, rent payment history, deposit compliance — even a landlord who has done nothing wrong can struggle to make their case before a judge. The Act has shifted the standard from "acting reasonably" to "demonstrating compliance," and those are meaningfully different things.
Myth: "I can advertise 'professionals only' to avoid tenants on benefits."
Reality: Discrimination against benefit claimants is now explicitly illegal. "Professionals only" advertising that functions as a proxy for this rule is also prohibited. This has been a matter of best practice guidance for some years. It is now a legal prohibition with enforcement consequences. Landlords with mortgages that restrict letting to benefit recipients should note that such mortgage conditions are also void under the Act. Speak to your lender if this applies to you.
Thinking Operationally, Not Emotionally
One of the most useful reframes for any landlord navigating this new environment is to shift from an emotional response to the legislation — whether frustration, alarm, or dismissiveness — to an operational one. The Act is in force. The question is not whether it is fair, but what it requires and how to meet those requirements at an acceptable cost.
That means asking, clearly and practically: Do I have the systems to manage my properties in compliance with these rules? Do I have the time? Do I have the knowledge to keep pace with a regulatory environment that will continue to evolve through 2027, 2028 and beyond? And if the honest answer to any of those questions is no, what is the most sensible response?
For some landlords, the answer will be to invest in the systems and knowledge needed to manage compliantly as a small business. For others, particularly those with one or two properties held alongside demanding professional or personal lives, the calculation will tip toward professional management.
Where Professional Management — Including Company Let Structures — Makes Sense
A professionally managed property, or one operated under a company let or guaranteed rent arrangement, addresses many of the compliance risks described in this article at the structural level. A professional operator manages the documentation requirements, the pet request process, the maintenance response timescales, the Section 13 rent increase notices and the tenant communication — because it is their business, and non-compliance costs them money.
The key condition is that the arrangement must be properly structured. That means verifying that any company let operator holds appropriate permissions, that the intended use of the property complies with local planning rules, that mortgage and insurance conditions are not breached, and that the lease terms clearly allocate responsibility for compliance obligations. A badly constructed arrangement does not transfer liability — it simply adds another party to a problem.
When structured correctly, however, the model offers something that is increasingly valuable in the current environment: a landlord who receives a predictable monthly payment and is substantially removed from the day-to-day compliance obligations that the new Act has made so demanding.
To sum up: The Renters' Rights Act has raised the operational standard for private landlords in England. Fines are larger. Documentation requirements are specific. New obligations around pets, discrimination and repairs are not optional. And the regulatory framework will continue to tighten through the end of the decade. The landlords who will navigate this most successfully are not necessarily the largest — they are the most organised.
Part 3 of 3 · Preparing for the Renters' Rights Act


